UK digital bank focused on consumer lending (anonymised)

Cloud-native credit decisioning for a digital-first bank

From blank sheet to production-grade credit decisioning in four months.

Platform & ArchitectureAI & DecisioningCloud & Payments

Designed and delivered ~20 microservices credit decisioning platform in 4 months

Event-driven, cloud-native architecture on public cloud

Single platform supporting multiple product types (overdrafts, loans, etc.)

Enabled rapid experimentation with lending journeys and risk strategies

Context

The bank was pursuing a full licence and needed a modern lending stack that could support their first credit products and evolve with their roadmap. Buying a monolithic decisioning engine would trade speed for future constraints; building the right internal platform would create an asset. They chose to work with a small, senior Bugni Labs squad to co-create that platform.

The Challenge

  • Design a credit decision runtime that could support multiple products and rapidly changing policies

  • Achieve production readiness under tight regulatory and delivery timelines

  • Maintain explainability across affordability, eligibility, credit scoring and limits

  • Blend internal models, third-party scores and policy decisions into coherent journeys

Our Approach

Domain-driven design and service decomposition

Clear bounded contexts: applications, products, scoring, limits, decisions, fulfilment. Each context with its own models and APIs.

Event-driven microservices on cloud

Asynchronous processing for heavy or long-running work. Horizontally scalable stateless services for peak periods.

Business workflows with BPMN 2.0

Lenders could design product journeys (e.g. overdrafts vs. personal loans) with re-usable building blocks.

Observability and business metrics

End-to-end instrumentation for application drop-offs, decision times, policy overrides and exceptions.

Outcomes

  • Production-ready platform delivering the bank's first lending products within a four-month window.

  • Single decisioning foundation for multiple product lines (overdrafts, personal loans, future products).

  • The bank gained an internal asset that can adapt to changing risk appetite, regulation and growth.

Capabilities Deployed

Expertise

Greenfield products, credit risk and decisioning, event-driven and DDD.

Blueprints

Domain-Driven Design, Cloud-Native Foundation.

Code Assets

Platform Core Scaffold, Service Pattern Library.

Tooling

Augmented Engineering Pipeline, GenAI Evaluation Harness (for future use).

Ready to discuss your challenge?

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