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  • Writer's pictureAbhay Chrungoo

Unshackling Innovation: The Misconception of Fairness in Modern Banking

The idea of fairness in banking often feels paradoxical. As someone who has spent their life immersed in technology and business, I've seen the ways this well-intended principle sometimes hampers the very progress it seeks to promote. Let me explain.


At face value, the concept of fairness in banking is rooted in noble intentions. It suggests equal access, equitable treatment, and unbiased practices. However, what we often see in reality is a skewed interpretation of this fairness, which primarily stems from regulatory and legal constraints.




In a bid to ensure fairness, regulations mandate stringent rules on who can offer banking services and how they should operate. While these rules aim to protect consumers, they also build an inadvertent wall, preventing new, innovative players from entering the market. This, in essence, is inherently "unfair."


When only the established financial institutions can afford to navigate the complex regulatory landscape, competition is stifled. Where is the fairness when it’s the same players who dominate, innovate, and set the norms? As they say, a cricket match isn't quite sporting if one side always bats.


Moreover, these traditional institutions are often more risk-averse, focusing on maintaining their foothold rather than driving innovation. As a result, banking customers are left with services and products that are outdated and inflexible. It's like trying to navigate the world with an antiquated map when a real-time GPS is within reach.


Regulatory fairness should not equate to maintaining the status quo but fostering an environment that encourages disruption and supports newcomers. It should pave the way for innovations that could democratize financial services, not inhibit them. As I often say, the most meaningful changes occur when we challenge the norms, not when we comfortably adhere to them.


And this brings me to the concept of accessibility. True fairness in banking is not just about equal treatment but also about equal opportunity. It's about ensuring that everyone, irrespective of their economic or social status, has access to essential financial services.


In our digital age, the technology to make this possible is at our fingertips. The fintech revolution stands at the cusp of making banking truly inclusive. Yet, our regulatory frameworks, in the name of fairness, pose significant roadblocks.


Let's redefine what we mean by "fairness in banking." It should not be a tool to suppress innovation and accessibility but a catalyst for it. Let's reimagine a banking system that's not only fair in terms of regulations but also in opportunities and services it offers to its customers.




The fintech revolution is here, and it’s more than capable of bringing about this transformation. Let’s just ensure we don’t stifle it in the name of fairness. Instead, let’s use it as a tool to create a more equitable, inclusive, and innovative banking future.


As we move forward, remember this: The wind of change isn't always gentle. It can be a hurricane. But it's that force, that disruptive energy, which clears the old and makes way for the new. Embrace it. Only then can we truly achieve fairness in banking.


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